Shipping policy
Shipping Policy
Last Updated: June 7, 2026
At Black United Clothing, all products are made to order and fulfilled by our trusted print-on-demand partner, Printful. Please read below to understand how shipping works.
1. Production Time Every item is custom-printed after your order is placed. Production typically takes 2–7 business days before your order ships. This is separate from shipping transit time.
2. Shipping Times Once your order ships, estimated delivery times are:
- United States: 3–5 business days
- Canada: 5–10 business days
- Europe: 5–10 business days
- Rest of World: 10–20 business days
Total delivery time = production time + shipping time.
3. Shipping Rates Shipping rates are calculated at checkout based on your location and order size. Free shipping promotions, when available, will be applied automatically.
4. Order Tracking Once your order ships, you'll receive a confirmation email with a tracking number. You can use this to monitor your delivery in real time.
5. International Orders We ship worldwide! Please note that international orders may be subject to customs fees, duties, or import taxes imposed by your country. These charges are the responsibility of the customer and are not included in our pricing or shipping fees.
6. Lost or Delayed Packages If your tracking shows no movement for more than 10 business days (domestic) or 20 business days (international), please contact us and we'll work with Printful to resolve the issue.
7. Wrong Address Please double-check your shipping address before placing your order. If an incorrect address is provided, Black United Clothing is not responsible for lost packages. Address changes may be possible if the order has not yet entered production.
8. Damaged Items If your item arrives damaged or defective, contact us within 7 days of delivery with a photo of the item and your order number. We'll send a free replacement or issue a refund.
9. Contact Us Have a shipping question? Reach out at: 📧 [support@blackunitedclothing.com] 🌐 blackunitedclothing.com